Support · WarrantyTaageero · Dammaanad
Every appliance, covered on paper.Qalab kasta, dammaanad qoran.
Every ALCO appliance is backed by a manufacturer warranty from the day you register it. If something isn't working right, tell us here.Qalab kasta oo ALCO waxaa dammaanad u ah warshadaha maalinta aad diiwaangeliso. Haddii wax aan sax ahayn dhicin, halkan noo sheeg.
Coverage BasicsAasaaska Daboolka
What our warranty coversWaxa dammaanaddayadu daboosho
Manufacturing DefectsCeebaha Wax-soo-saarka
Faults present from manufacturing are repaired or replaced at no cost within the coverage period.Ceebaha ka yimaadda wax-soo-saarka waxaa lagu hagaajiyaa ama la beddelaa lacag la'aan xilliga daboolka.
Genuine PartsQaybaha Asalka ah
Any parts used in a repair are sourced from the original manufacturer or an authorized supplier.Qayb kasta oo dayactir lagu isticmaalo waxay ka timaadaa warshadaha asalka ah ama keenaha la ansixiyay.
Branch SupportTaageero Laan
Bring your item to any ALCO branch, or submit a claim below and we'll coordinate pickup.Alaabtaada geey laan kasta oo ALCO ah, ama halkan ka codso oo waan kula xiriiri doonaa qaadista.
File a ClaimCodso Dammaanad
Submit a warranty claimGudbi Codsi Dammaanad
Before you submitKa hor intaadan gudbin
Have your receipt or registration details ready, and describe the issue as clearly as you can — this helps us prepare the right part or replacement.Diyaarso rasiidkaaga ama faahfaahinta diiwaangelinta, kuna sharax dhibaatada si cad.
Response timeWaqtiga Jawaabta
Our team typically reviews claims and reaches out within 2–3 business days.Kooxdayadu badiyaa way eegtaa codsiyada oo nagu soo xiriirtaa 2–3 maalmood shaqo gudahood.